Comprehensive Usability Testing and Analytics audit
We formed an internal committee, helped define personas, held focus group interviews with students, staff and other stake holders to define and priortize top tasks.
Our team reviewed uOttawa's Google analytics data, and constructed sophisticated analysis reports and summaries. We then presented findings to a large audience of over 50 people, including recommendation to action and further event tracking.
Based on the results from the user research sessions, we built an Information Architecture which factored complex hierarchy taxonomies tagging for multiple departments and faculties. We turned our findings into high quality wireframes and to test our navigational structure, menu sets, common headers and footers, from mobile to desktop.
Deployment, Security and Performance
OpenPlus worked closely with uOttawa's internal infrastructure team on reviewing and recommending mission critical hosting best practices for Drupal.
Deployment provisioning, redundancy, back-up and restoration consulting.
Security review and server configurations including preventative measures, which take advantage of only being able to edit/login while on-site within multiple levels of trusted zones.
Perform load testing using jMeter. This included testing Drupal stack and the caching server for public use, varnish tuning.
Drupal as a Platform for multiple sites
Deploy a site within two weeks, without the IT department.
The University identified the need to rapidly deploy with minimal effort, new web properties that utilized the University’s tailored Drupal Distribution. With some governance and a little ingenuity, OpenPlus tailored the Drupal distribution to deploy websites on-demand with minimal user interaction.
This process allowed the University to reduce website creation duration from months to two weeks or less, depending on the amount of content. This process is now used to deploy hundreds of websites by University staff without the intervention of IT department. The Deploy request page even takes them to well documented adoption user guides
Design to support over 1,000 sites within uOttawa.
Mid stream in the project, OpenPlus was commissioned to also provide a full conceptual redesign of the main corporate look and feel for the website. The design would become the governance style guide to over 1,000 sites within the University.
We provided 3 iterations of creative design, and deliberated with tour internal team to solidify a final design.